Frequently Asked Questions
Everything you need to know about your Mystic Store experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Return shipping is free for all domestic exchanges.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our chart for the perfect fit.
Are your materials sustainably sourced?
Yes, Mystic Store is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our seasonal collections.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.